FREQUENTLY ASKED QUESTIONS
What kind of payment methods do you offer?
You can pay with a check, credit card or cash. We do not offer Care Credit services. You may also pay online using our online PetPortal through www.evetpractice.com
Please park your rig and leave your horse or horses loaded while you sign-in at the office.
Do you offer farm call services?
LCEP is mostly an in-house appointment veterinary clinic. Dr. Muller does travel to provide service to larger training barns. Our technicians are available to perform local farm calls for preventative care services such as vaccines and blood draws.
Do you offer dental services?
We have equine dental specialists who work directly with Dr. Muller to perform these services; the horses must be brought into the clinic for sedation.
Do you offer emergency services?
We do not offer 24/7 emergency services. If you have an emergency during normal business hours, please call the clinic to schedule bringing your horse in. We have an on-call mobile veterinarian listed on our voicemail for after-hours emergency. If you are unable to reach the on-call veterinarian, we recommend bringing your horse to the UC Davis Large Animal Teaching Hospital.
Do I need an appointment to bring my horse in?
We are appointment only.
Should I have my horse shod before my appointment?
We prefer that the horse’s coming in for appointments are not recently shod/trimmed.
Do I, the owner, have to be present for the exam?
It is not a requirement for the owner of the horse to be present for the exam. We do require a call-in before the appointment so we can acquire all required information before the exam. A friend or your trainer can bring the horse in for you.
Does the facility have room for a large trailer?
Yes! Our property has an oval drive-way to avoid backing up large rigs.
If I bring multiple horses is there somewhere to put them other than tying them to the trailer?
We have multiple stalls and paddocks available to house multiple horses. Over-night boarding fees do apply.
Is the business dog friendly?
Yes, we are. Two dogs observe all proceedings and are friendly to visitors.
Is there a restroom on-site?
Yes, it is also handicap approved.